An underutilized component of the Microsoft Viva Suite platform, Microsoft Viva Topics (MS Viva Topics), employs artificial intelligence (AI) to create a semi-automated knowledge management system for your staff. This knowledge management makes it possible to work in a brand-new, productive, and efficient method.
This AI-powered knowledge management platform organizes your organization’s material into topics and uses Microsoft Search to improve topic discoverability. It facilitates simpler access to knowledge and information while your team is working on a daily basis. Viva Topics spreads across Microsoft 365 apps to create a holistic learning environment that promotes team cooperation and communication.
Microsoft Teams, Outlook, Word, Excel, and PowerPoint are all integrated with Viva Topics. It also works with SharePoint Contributions/News. It recognizes “Topics” in texts and links to them in the highlights. You can preview information about the topic while you are lingering over the topic link or click to go directly to the topic page with all the details. Viva Topic also integrates with Microsoft Search as a preview that appears in the search results as soon as we search for it.
What Advantages Do Viva Topics Offer?
With Viva Topics, you don’t have to go looking for information; instead, the information comes to you. You may access Topic Cards, share and display topic highlights, and find brand-new content that is pertinent to your field of work from within your Microsoft 365 apps like Outlook and Teams. By allowing users to access resources, experts, and learning materials while working, Viva Topics enhances productivity and time management.
Direct Transmission of Knowledge
By curating and amending the information on Topic Pages, managers may control the flow of knowledge. Create content specifically for your organization by selecting suggested experts and topic-filtering. Access engagement metrics to see important information about the subjects that interest your team and to improve content.
Your team won’t have to waste time switching between different browsers and apps to access conversations and information. This is because Viva Topics fully integrates into your Microsoft 365 environment. Thus enabling more time for worthwhile activities like education, growth, and teamwork.
One of the key benefits of Viva Topics is the ability to customize content. By manually generating Topic Cards and Topic Pages that are augmented by AI technologies, you may curate your own Viva Topics experience. You’ll be able to draw attention to fresh connections and resources, recommend team members, and oversee issues that have been mined and added for correctness and relevancy.
Advanced Features of Viva Topics
Content Enhanced by AI
With Viva Topics, human curation and AI collaborate harmoniously to give users a richer experience. Topic pages are under constant improvement using AI, which also produces more personalized information for you. The pooled knowledge and information of your organization are organized and safeguarded using AI technology.
Topic Pages and Topic Cards
Use the Topics app to access Topic Cards. When you hover your cursor over a topic, you will see the top Subject Matter Experts, important documents, and an immediate synopsis of the issue. Access Topic Pages for a more in-depth look at important material as well as curated communities and discussions around specific subjects.
Recommended Learning Programs
A collaborative learning ecosystem that encourages shared knowledge is fostered by Viva Topics. Employees in Microsoft Teams have access to recommended learning courses through the Topics Center in the Topics app. Based on the subjects that employees already follow, learning courses are recommended, resulting in more specialized resources and individualized learning materials.
Subject Matter Experts
Through Viva Topics, subject matter experts can quickly share their knowledge and curate it. Through the Teams’ Topics app, staff members can effortlessly interact with subject matter experts, ask them questions, and get answers. To conserve priceless institutional information, these can be kept and distributed to the rest of the organization.
Curation of Topics and Ideas
As your environment changes, AI will strive continuously to offer you suggestions to make your topics better.
Users who have the ability to edit or create subjects can directly modify topic pages to rectify errors or add new material. They can also add fresh subjects that the AI was unable to recognize. Additional suggestions from AI may improve these manually contributed subjects if there is sufficient data on them and the AI is able to recognize this type of topic.
Users who possess permission to see topics in their everyday work may be asked if the topic was valuable to them. The algorithm analyzes these comments and uses them to improve the topic highlight as well as to assist in determining what appears on topic summaries and in subject details.