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11 Reasons behind Consumers Shop Online

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The trend to shop online and continue uphill for reasons that are well-founded. The convenience of online shopping that is enabled by technology has been a significant reason for its popularity in the age of COVID-19.

The dominance of online shopping continues to rule the marketplace for consumer goods as consumer preferences and comfort levels drastically change in line with the new norm. In addition to the numerous advantages to shop online, It’s not a surprise that shoppers are turning to their screens rather than stores.

Most businesses are switching to online mode with the help of Shopify, as this eCommerce platform allows merchants to build an online store and start selling online. Shopify Custom Checkout app allows merchants to configure their checkout pages with a sales-friendly configuration to convert visitors into customers. 

In reality, 43% of shoppers think they’d be content even if they never shop in physical stores ever again. Almost three-quarters of shoppers (73 per cent) believe that the majority of their shopping will take place online in the future.

It has not only created a way for people to live their lives easier, but it has also taught them the value of their time. Thanks to the internet, advertising has become more efficient, accessible and scalable across the globe. Consumers shop online for products they desire with a single click from any place on the planet.

Free shipping

The primary benefit of free shipping can be the key to deciding whether you buy online or buy an in-store version. From the perspective of a retailer’s perspective, offering free shipping may also induce customers to purchase more items or “balance out” the delivery cost. This can encourage shopping to abandon carts which is a common practice of 46% of customers.

Lower costs

Price is among the most significant factors that affect the purchase decision of a consumer when they shop online. 70% of customers are looking for cheaper items. This is in addition to the fact that over 50% of U.S. consumers (56%) claim to live “paycheck to paycheck,” it is natural that consumers are browsing online to find the best deals.

Customize Shopify Checkout with the help of the Custom Checkout app. This app helps you save thousands of dollars not subscribing to Shopify Plus. It grows sales by customizing your Shopify store checkout pages with sales-friendly techniques and configurations. 

Shop Online Brings Convenience

In 2022, ease of use remained the standard. 37% of shoppers claim that their shop online sales have been up in the last three months of 2021 and this is despite the fact that overall spending fell. People prefer online shopping for simplicity without hassle. Within a matter of minutes, you can make a purchase to confirm your payment and track the status of its delivery at your convenience at home or even in the palm of your hand.

Price comparison

A majority of customers are becoming more conscious about where consumers spend money (offline and on the internet). They can reduce their list of priorities by analyzing the competition and then quickly move between product pages to the next to determine the most affordable price in just only a couple of clicks.

More options for products

Consumers look at products on the basis of price reviews, features, and reviews and have become pickier in their product choice. In almost every category of product, shoppers prefer to shop online for more options. Only a handful of exceptions exist for essential items like food cleaners, cleaning supplies, medications available over the counter, and also other items such as personal care and beauty and alcohol.

Discounts while Shop Online

Shopping online is simple for shoppers to look for bargains, join rewards programs and receive offers delivered directly through their mailboxes. Customers are also turning to technologically-savvy options for additional savings. About 45 percent of shoppers utilize deal-finding browser extensions and plug-ins such as Honey, Pricescout, and Amazon Assistant.

Look for a specific brand

54% of customers are brand loyal. So what’s the primary reason why consumers choose one particular brand? It’s always lower prices than rivals and better quality than competitors and closely followed by excellent customer service.

Scroll down to know more reasons to shop online.

Improved Company Image

Your image as a business should suffice to motivate you to create your own website and start making people shop online. It’s a crucial aspect because in the absence of a site, potential customers may begin to question what you’re doing to your business–if they even know that there’s a website. Nowadays, the first thing most people go to for a business they’ve never heard of or to learn more about a company they’ve heard about can be found on the web.

If you do not possess an internet presence then you won’t be able to think that your potential customers will be serious about you and you’ll lose customers to competitors who are able to establish a successful online presence. In all honesty, you have to establish an online presence since your clients and prospects will expect you to have one.

24/7 Availability

While some fast-food restaurants, supermarkets, restaurants, and gas stations provide 24-hour service, it’s impossible for the majority of companies. It is the same for businesses without the internet. The main benefit of having an online store is that your customers are free to shop online and place orders any time of the day or night all year round. Imagine how having your website open three to four times longer can do for your business.

Better Customer Support

The internet lets you answer questions, host sales webinars, and address customer issues without taking up any of your own time. Make a video, a specification sheet for the product, or FAQ (frequently asked questions) section at once, and you’ll be able to direct customers to the information for many years. It’s not just saving time, but also you’ll provide better service. Your customers and potential clients are searching for specific details,

There are many products to explore.

It is no surprise that the demands of customers are constantly growing. Online shoppers are in need of brand-new products continuously. In fact 75% of customers are searching for products every month. They are entirely new . This shows that when people browse the internet, they’re constantly searching for new items. In addition, the majority of shoppers believe it’s crucial or important to find new products every time they visit an online store or shopping website.


In conclusion, we can say that shopping online is swiftly developing and, in the coming years, we’ll witness more developments. If businesses are looking to thrive in the ever-changing competitive environment which is present and will not be able to afford to neglect the online aspect of their business. Make sure you are aware of these top 10 internet shopping trends in mind when you’re planning your business strategy for 2023.

Also, Read 6 Evergreen Strategies To Drive Traffic To Your Shopify Store

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